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Model No : OfficeServ-7400

Unleash your Business with Samsung OfficeServ

OfficeServ 7400 is the ideal solution for today's office and your future office offering enhanced communications to handle increasing and evolving traffic patterns. Your OfficeServ 7400 simultaneously supports traditional voice communication, VoIP (Voice over IP), IP-based data communication, and wireless solutions through wireless LANs.

>> Features >> Specifications
 
SYSTEM FEATURES

             

Account Code Entry
·  Forced-Verified
·  Forced-Not Verified
·  Voluntary
Account Code Key
Account Code Key
   One Touch
Administrator Program Key

All Call Voice Page
Attention Tone
Audio Message with Alarm
   (Timer) Reminder
Authorization Codes
·  Forced
·  Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution
     (ACD)

Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
·  Agent Busy/Manual Wrap
   Up Key
·  Agent PIN (ID) Numbers
·  Agent Login & Logout
·  Automatic Logout
·  Automatic Wrap-Up Timer
·  Priority Call Queuing
·  Embedded Reporting
   Package
   
   Agent Statistics
      Call Statistics
      Group Supervisors
   
   Printed Reports
·  OfficeServ DataView
   
   UCD Statistics
   
   UCD Monitoring
      Wall-Style Display
      Windows
Call Costing

Caller Identification (CID)
·  Automatic Number
   Identification (ANI)
·  Caller ID
·  Calling Line Identification
Caller ID Features
·  Name/Number Display
·  Next Call
·  Save Caller ID Number
·  Store Caller ID Number
·  Inquire Park / Hold
·  Caller ID Review List
·  Investigate
·  Abandon Call List
·  Caller ID on SMDR
·  Number to Name
   Translation
·  Caller ID to PSTN
·  Caller ID to Analog Port
Call Forwarding
·  All Calls
·  Busy
·  No Answer
·  Busy/No Answer
·  Forward DND
·  Follow Me
·  External
·  To Voice Mail
·  Preset Destination
·  Preset Forward Busy
Call Hold
·  Exclusive
·  System
·  Remote
Call Park and Page


   

Call Pickup
·  Directed
·  Groups
·  Established
Call Recording
Call Waiting / Camp-On

Caller Emergency
   Service ID (CESID)

Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony
   Integration (CTI)
·  OfficeServ Link
·  OfficeServ DataView
·  OfficeServ EasySet
·  OfficeServ Call
·  OfficeServ Operator
·  OfficeServ Softphone
Conference

·  Add On (5 party)
·  Unsupervised
·  Split
Conference Group

Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number
   Identification Service
   (DNIS)
Direct In Lines

Direct Inward Dialing
   (DID) T1
·  Day/Night Routing
·  Busy or Camp-On Option
·  MOH Source
·  DID Call Limits
Direct Inward System
   Access (DISA)

Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release
     (Programmable)

Door Phones
E & M Tie Lines (T1)
Executive Barge-In
   (Override)

·  With Warning Tone
·  Without Warning Ton
·  Trunk Monitor or Service
    Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1)
Group Busy Setting

Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service
·  Primary Rate Interface
LAN Interface
Least Cost Routing
Live System Programming
·  From Any Digital Keyset
·  With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting
   Indications

   

Message Waiting Key
Microphone On / Off
   per Station

Mobility Solution
Multiple Language Support

Music On Hold-Flexible
Music On Hold-Source
Networking
·  QSig over IP
·  QSig over PRI
Off Premises Extensions
OfficeServ Wireless
Operator Group
Overflow
·  Operator
·  Station Group
Override Codes
Paging
·  Internal Zones (5)
·  External Zone (4)
·  All External
·  Page All
Park Orbits
Prime Line Selection

Priority Call Queuing
Private Lines

Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review

Remote Programming-PC
Ring Modes
·  Time Based Routing-Plans
·  Automatic/Manual
·  Holiday Schedule
·  Temporary Override
Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers
·  Station List
·  System List
Speed Dial by Directory
Station Hunt Groups

·  Distributed
·  Sequential
·  Unconditional
Station Message
   Detail Recording
Station Pair
System Alarms
System Maintenance
   Alarms
System Directory
Tenant Services (2)
Toll Restriction

·  By Day or Night
·  By Line or Station
·  Eight Dialing Class
·  Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer

·  Screened / Unscreened
·  Voice Mail Transfer Key
·  With Camp-On
Trunk Groups
Uniform Call Distribution
    (UCD)
Universal Answer
Virtual Extensions
Voice Mail

·  Inband Signalling
·  Integrated (In-Skin)
Voice over IP (VoIP)
Walking Class of Service
Wireless LAN

 
 
Main Features
Competitiveness for the future
OfficeServ 7400 is the ideal solution for the future and the present office because it can simultaneously support both traditional voice communication, VoIP(Voice over IP), IP-based data communication and wireless solutions through Wireless LAN.

Advanced data networking
QoS with ensured stability is the top priority of the present enterprise communication in company with increasing voice and data traffic. OfficeServ 7400 provides enhanced communication to handle increasing voice and data traffic of IP phones in Small and Medium Business as supporting gigabit Ethernet and layer 2/3 LAN switching.

Mandatory factor of enterprise communication
The importance of security is essential and obvious in enterprise communication. OfficeServ 7400 provides 1 interface module to be integrated with functions of Firewall, VPN, and IDS and applies to security policy by steps against the exterior intrusions not to approve, 1st step – Firewall, 2nd step – IDS.

Secure mobile communication, WLAN
OfficeServ WLAN liberates you form the confines of your office and provides you with significant cost efficiencies because the qualified voice and data service of OfficeServ WLAN removes needless cabling and maintenance. With its support for the SMT-W5100 WLAN phone and SMT-R2000 Dualband WLAN AP, OfficeServ 7400 provides full voice-data convergence not only for fixed network connections but also on Corporate WLAN.

Various terminals and differential points
OfficeServ 7400 has the function of fax and can make a emergency call(911) in the case of electric power’s failure, which can only use on traditional system. Also, OfficeServ 7400 can use many kinds of terminals (analog phones, digital phones, IP phones, IP video phones, IP softphones on PC/PDA).

Value added application for enterprise
OfficeServ 7400 provides many kinds of application for user’s convenience. OfficeServ Call, News, EasySet, DataView, ACD, Operator.

IP UMS
Samsung OfficeServ supports IP UMS that provides you unified messaging service of telephone, IP Phone, e-mail, voice mail, and FAX. You are able to access to your communication devices through Samsung UMS whenever and wherever you want because Samsung UMS is Web based sophisticated solution.

 
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